The offer of this online store is proposed in accordance with the current regulations on electronic commerce and distance contracts.
The Customer declares to have read all the aforementioned information and general conditions of sale, before placing the order.
General conditions of sale
These general conditions of sale regulate and govern the methods of sale of the products marketed.
1 . Products: prices and characteristics
Except for different indications, the prices of the published Products are expressed in Euro and must be understood as inclusive of VAT.
The guaranteed price to the buyer is the one published on the Site at the time sending the order.
The purchase price is fixed and final.
The prices of the Products published on the site from time to time cancel and replace the previous ones and are subject to the actual availability of the Products.
The images of the products are indicative and not binding.
The Customer is responsible for the choice of the Products ordered.
2. Orders – invoicing
Each order of Products sent constitutes a contractual proposal by the Customer. The fulfillment of the order is equivalent to confirmation and acceptance of the same.
The tax documentation relating to the Products ordered will be issued at the time of shipment of the Products to the Customer who in turn must indicate the exact data necessary for billing and specify the shipping address of the invoice.
3. Execution of the order
The order will be executed within the terms specified on the Site.
Normally deliveries take place within 7 working days for Italy and 15 working days for European destinations for all Products indicated as “available”.
In case of stock breaking or unavailability of the ordered Product, Marchesi Gallo undertakes to inform the Customer as soon as possible and to specify a deadline for availability . The Customer will confirm his choice by e-mail, i.e. wait for the availability of the Product or request a refund. P>
4. Order acceptance
The conclusion of the contract will take place only upon confirmation of the order.
The Customer will receive by email a notification of receipt showing the order confirmation with all the constituent elements of the contract (products ordered, prices, delivery dates, shipping costs …).
Furthermore, Marchesi Gallo reserves the right not to confirm an order for any reason relating in particular to a problem procurement of Products, or a problem regarding the order received.
6. Collection of products in case of absence of the customer
In case of absence of the recipient during delivery, the carrier will leave a notice of passage to the delivery address indicated by the customer. The Products must be collected at the address and in the manner indicated by the carrier.
7. Force majeure
In an explicit manner, the following cases are considered as cases of force majeure, in addition to those normally considered by case law:
– total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason, governmental or legal restrictions, computer failures, blocking of telecommunications including networks and in particular the internet.
In the event of force majeure it will be suspended, in a first time, in full right, the execution of the order.
If after a period of 3 (three) months, the parties ascertain the persistence of the case of force majeure, the order will be automatically canceled, unless otherwise agreed by both parties.
8. Right of withdrawal
8.1 Pursuant to art. 5 of Legislative Decree 22 May 1999 n. 185, the Customer (if he qualifies as a “consumer” pursuant to Article 1 letter b) of Legislative Decree 22 May 1999 no. 185) has the right to withdraw from the contract and to return the ordered Products, without any penalty and without specifying the reason, within 10 (ten) working days from receipt of the Products.
8.2 The right of withdrawal referred to in Article 9.1 above must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter with return receipt to Marchesi Gallo, C.da Chiurazzo 87012 Castrovillari CS, Italy, within 10 (ten) working days from receipt of the Products.
8.3 All returns (which must be perfectly intact and accompanied by packaging original) must be authorized by the Customer Service (email@example.com). Once the return has been authorized, the Customer may return the Product to the following address: Marchesi Gallo, C.da Chiurazzo 87012 Castrovillari CS, Italy. Cash on delivery packages will not be accepted.
8.4 Once the Products have been received (and their integrity checked) Marchesi Gallo will, as soon as possible, credit the Customer with the cost of the returned Products (as indicated on the invoice), withholding the amount of the shipping costs that will remain definitively charged to the Customer.
8.5 The right of withdrawal referred to in the previous article 8.1 cannot be exercised by the Customer in the event that the Products purchased consist of bottles of oil that have been opened by the Customer himself o if the items on sale had been ordered and produced expressly on the customer’s order.
In case of damage to the goods during the transport of the returned goods, Marchesi Gallo will notify the Customer of the incident (within 5 working days from receipt of the goods in their warehouses), to allow him to promptly file a complaint against the courier he has chosen and obtain a refund of the value of l asset (if insured); in this case, the Product will be made available to the Customer for its return, at the same time canceling the request for withdrawal.
In the withdrawal period referred to in Article 15, the Customer is responsible for the object in quality of caretaker. In case of damage or destruction of the Product during the custody of the Customer, the right of withdrawal will lapse.
The order / order payment of the consideration is due from the time of order.
With the transmission of the purchase order, the customer declares, for all legal purposes, to accept and authorize in full compliance with the current legislation on the subject Marchesi Gallo to the processing of all their data personal and confidential (which also includes the e-mail address and the fixed and mobile telephone number), which will be used and stored only and only for the activities requested and necessary in relation to and as a consequence of the commercial transaction carried out by Marchesi Gallo herself with the same client. Right to be forgotten and to delete personal data
11. Right to be forgotten and to delete personal data.
In compliance with current regulations, the customer can exercise the following rights:
request and obtain information relating to the existence of his data personal data, to the purposes of the processing, as well as access to such data;
request and obtain the modification and / or correction of your personal data, if you believe that they are inaccurate or incomplete;
request and obtain the cancellation – and / or the limitation of the processing – of your personal data in the case of data or information that is not necessary – or no longer necessary – for the aforementioned purposes;
request and obtain portability in a structured format, of use common and readable by automatic device of personal data that are processed by automated means and request their transfer to another data controller.
These requests may be addressed to the e-mail of the data controller, which is identified iduated in Mrs. Federica Gallo, as owner and legal representative of the company “Marchesi Gallo”, current in C.da Chiurazzo 87012 Castrovillari CS, Italy.